We respect Your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from You or that You may provide (“Personal Information”) in the “easyDelivery Prime” API based services (“Service”) and the “easyDelivery: Address Finder” mobile application (“Mobile Application”) and any of Our other bespoke products and services (collectively, “Services”); and our practices for collecting, using, maintaining, protecting, and disclosing any information, personal or otherwise. It also describes the choices available to You regarding our use of Your Personal Information and how You can access and update it.

Definition

For the purposes of this Privacy Policy:

Personal Data / Personal Information means information which You provide to us which personally identifies You within the applicable data protection rules. Examples include Your name, email address, phone number.

Account means a unique account created for You to access our Service or parts of Our Services.

Client means anyone who uses our Services, individual or business.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to easyDelivery Group Ltd.

Country refers to: United Kingdom

Device means any device that can access the Services such as a computer, a mobile phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual as defined by the applicable data protection rules.

Services refers collectively or individually to our website, mobile application, or bespoke client products.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the relevant Service, to provide that Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You (or “Your”) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Use and processing of collected information

We will only collect information about You if it is required to:

• Provide You access to Our Services
• Secure Our services from malicious activity.
• Measure the performance of Our services (i.e. speed, reliability and accuracy) with a view to implementing improvements.

We will not share this data with third parties, unless:

• Such an exchange is required in order to render Our services.
• We are legally required.

We will not engage in:

• Using Your contact information for mass email marketing.
• Tracking Your activity across websites (e.g. for marketing or re-marketing).
• Selling Your data, even in an aggregated or anonymised state.

The rest of this document will outline Our different services and will strive to answer these main questions for each:

• What data do we collect?
• What is it used for?
• How long do we retain this data?
• Who processes this data?

easyDelivery Services

Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf. This includes information captured through our website.

Who processes this data?
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

• Prospect Global Ltd (trading as Sopro) – Reg. UK Co. 09648733. You can contact Sopro and view their privacypolicy here: http://sopro.io. Soproare registered with the ICO Reg: ZA346877 their Data Protection Officer can beemailed at: [email protected].
• Snitcher B.V. (“Snitcher”) – For full information about processing of personal data and data retention times, please see Snitcher’ PrivacyPolicy

What data do we collect?
Information collected from cookies set in Your Device that qualify as personal data will be processed by Snitcher, a platform offering visitor identification and ad targeting services with offices in Stockholm and Krakow. Please see below forfull contact details. The purpose for the processing of the personal data is that it enables Snitcher to improve a service rendered to us and our website (e.g “Intent” service), by adding data to their database about companies.

What is it used for?
The Snitcher database will in addition to “Intent Data” be used for targeted advertising purposes towards companies and for this purpose data will be transferred to third-party data service providers. For the purpose of clarity, targeted advertising regards companies, not towards individuals. The data that is collected and used by Snitcher to achieve this purpose is information about the IP address from which You visited our website and technical information that enables Snitcher to tell apart different visitors from the same IP address. Snitcher stores the domain from form input in order to correlate the IP address with Your employer.

easyDelivery – All Mobile Applications:

What is it?

easyDelivery apps provide geolocation, address validation and journey scheduling. In order to do this it is essential to collect a minimum amount of user information and usage data.

Who processes this data?

easyDelivery Google Analytics AppStore Connect (Apple) Firebase

What data do we collect?

User information is limited to registration information including:

• Email addresses,
• Username

We do not process any sensitive information. When our applications are used we may also collect the following information:

• Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile applications, to provide certain location-based services.
• Mobile Device Data – we may collect device information including but not limited to your mobile OS version, device type and app events.

What is it used for? We may use data for the following purposes:

• Diagnostic data is shared with Third Party Analytics providers namely Google Analytics and App Store Connect (Apple) in order to assess, and/or improve the performance of our application.
• Third parties do not process any personal information provided to us.
• easyDelivery Group Ltd use user information to:

• • Facilitate account creation, authentication and otherwise manage user accounts. We may process your information so you can create and log into your account, as well as keep your account in working order.

• • To identify usage trends. We may process the information about how you use our Services to better understand how they are being used so we can improve them.

• • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

We do not engage in providing this data to any Third Parties other than the parties mentioned above. All data is reviewed by Us in aggregated format and is not linked to any personal or identifiable data.

How long do we retain your data?

We retain personal data for as long as necessary to fulfil the purposes outlined above. If users wish to erase their data, in accordance with GDPR’s Right to Erasure, please contact [email protected].

Mobile Applications licensing terms

Apple & Google standard licencing terms apply, in addition the following two points apply:

• Users of our app are granted a non-exclusive, non-transferable licence to view location and address data whilst the app is being used.
• Users of our app are not permitted to download, store or extract any of the data accessed through the application.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Your Rights.

You may instruct us to:

• Provide You with any personal information we may have on You.
• Amend inaccurate information on you.
• Remove information we have on You (exercise your right to be forgotten), subject to our legal and contractual obligations.
• Delete Your account.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at [email protected]